Was the machine provisioned using an advanced service blueprint? If so what is the item type it is provisioning as? Does the same error happen when you use a generic machine blueprint and try to run the action? If you go to the plugin tab in vRO then vCAC Infrastructure Administration>Virtual Machines>Your VM, is the externalReferenceID field filled in? Does the same virtualMachineID match the binding ID on the same VM under vCloud Automation Center > Items> Your VM?
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